Confidence Warranty


CONFIDENCE WARRANTY POLICY

All tires sold by AP Blue Whale Corp/ North Trend Marketing Corp/ Solid Trend Trade Sales Inc., are free from all manufacturing defects. Our warranty policy covers the (7) year warranty from date of purchase or the tread life of the tire whichever comes first.

ELIGIBILITY FOR CONFIDENCE WARRANTY

This Limited Warranty applies only if all of the following conditions are met:

  1. You are the original purchaser of a MAXXIS brand radial passenger/ ultra-light truck tire;
  2. The tire was originally purchased from an authorized dealer/distributor of AP Blue Whale Corp. or Solid Trend Trade Sales Inc.
  3. The tire has been used only on the vehicle on which it was originally installed.
  4. The tire has the appropriate size and load range for the vehicle according to the vehicle manufacturer's recommendation;
  5. A claim under this Limited Warranty may be made by presenting to the MAXXIS authorized dealer/distributor the original proof of purchase for the tires

LIMITED WARRANTY ON MATERIALS AND WORKMANSHIP

Should a radial passenger/ ultra-light truck tire be determined unserviceable by an authorized dealer/distributor due to a condition other than one listed in the "WHAT IS NOT COVERED" section of this policy, the tire will be replaced with the same or comparable radial passenger/light truck tire at no charge (other than labor and taxes) during the first 10% of tread wear.

After the first 10% of tread wear, should a MAXXIS radial passenger/light truck tire be determined unserviceable by an authorized dealer/distributor due to a condition other than those listed in the "WHAT IS NOT COVERED" section of this policy, you will receive a replacement pro-rated credit toward the purchase of a comparable new MAXXIS tire equal to the percentage of usable tread remaining. Usable tread does not include the last 1.6mm of tread depth, since tires worn beyond the last 1.6mm are considered unsafe by the law of the Philippines. You are required to pay all labor costs incurred in mounting and balancing the tire to all applicable taxes.

YOUR OBLIGATIONS UNDER THIS CONFIDENCE WARRANTY

In order to claim under this Confidence Warranty, the tires must be properly installed, air pressure should be checked at regular intervals and the tires must be rotated, balanced, and the alignment checked every 5,000 to 7,500 kilometers. Charges for required maintenance are your responsibility. Service records for all such required maintenance must be kept and presented upon any claim under this Limited Warranty.

IMPORTANT NOTE

Please read and understand the section of this policy entitled "WHAT IS NOT COVERED" because this Limited Warranty does not apply to certain types of tire damage and/or wear.

WHAT IS NOT COVERED BY THIS CONFIDENCE WARRANTY POLICY

  • Road hazards, including but not limited to cuts, snags, punctures, bruises, impact breaks, tire plugs and/or any other damage caused by tire repair.
  • Tire failure or damage resulting from improper operation or maintenance such as, but not limited to, overloading, excessive speed and inflation practices causing excessive operational temperatures that exceed specifications, misapplication, vandalism, use of puncture sealants, and/or fillers which affect the tire's pneumatic qualities, fire and/or chemical corrosion.
  • Irregular tread wear resulting from improper wheel alignment, under or over inflation, tire abuse (such as spinning), improper mounting or dismounting, vehicle mechanical problems (such as faulty, worn or malfunctioning brakes and/or suspension, etc.), damaged wheels, tire truing, snow/ice chain usage, flat spots caused by panic braking, tires involved in accidents and tires used for racing purposes.
  • Tire alterations such as but not limited to bead or sidewall decorative material and/or adding a white inlay (whitewall) to any tire.
  • Ride, vibration, and/or out-of-round problems occurring after the first 1.6 mm of tread wear determined not to result from any problem covered under the Materials and Workmanship Limited Warranty.
  • Tires purchased on the internet, other than tires purchased directly from the MAXXIS Authorized Online/ Ecommerce store. Loss of time, inconvenience, loss of use of the vehicle and/or consequential damage.
  • Tires used for racing or other competition events.

LIMITATION OF WARRANTY AND LIABILITY

Any tire, no matter how well constructed, may fail in service or otherwise become unserviceable due to conditions beyond the control of the manufacturer. This warranty is not intended as a representation that a tire failure cannot occur.

Full and/or prorated replacement of a MAXXIS radial passenger tire constitute the sole and exclusive remedy available to you in the event of breach of any warranty or of any agreement between you and AP Blue Whale Corp/ Solid Trend Trade Sales Inc. or its authorized dealer/ distributor.

In no event shall MAXXIS or its authorized dealer/distributor be liable for any incidental, indirect, special or consequential damages or liabilities (including, but not limited to, incidental or consequential damages for loss of time, inconvenience, loss of use of vehicle, towing, road service, or any other consequential or incidental loss) in connection with the purchase, use or operation of the tire, whether due to a breach of warranty, breach of contract or otherwise. This warranty is limited to the replacement of the determined unserviceable tire and does not in any way cover property damage or physical injury caused by accidents or unforeseen events involving tire failure.

IMPORTANT TIRE INFORMATION

When customers choose MAXXIS they're getting a product designed to deliver safety along with performance. But even the best tires must be used with caution and with close attention to safe practices. Following the below guidelines and recommendations will help reduce the chance of accident or injury.

  1. Always refer to the vehicle's tire information placard.
  2. It is preferable to replace a vehicle's tires with ones that correspond to the vehicle's manufacturer-recommended specifications.
  3. Tire speed ratings and load-carrying capacity should always be equal to or greater than the original equipment tires.

REGISTER YOUR TIRES




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  • Email Address:

  • Name of Store where tires were purchased:

  • Frontliner / Seller Name:


  • Pattern Size Manufacturing Date # of units purchased  

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You can reach us at
(02) 888-8888 | (+63)920-0000000

Maxxis Tires - Philippines / AP Blue Whale, Inc.

HEAD OFFICE

46-A Arca St. Juan Luna Ave. Brgy. Mabolo, Cebu City, Philippines 6000

T: +63 (32) 231-8815
T: +63 (32) 231-8805
T: +63 (32) 231-7499

CEBU OFFICE

Maghaway Road, San Miguel, Linao, Talisay City, Cebu, Philippines 6045

T: +63 (32) 256-4371
T: +63 (32) 383-4762
T: +63 (32) 517-4258
Globe: 09171675188
Sun: 09437085184

MANILA OFFICE

UNIT 506, 5th floor, Venture Bldg., Market St., Madrigal Park, Ayala, Alabang, Muntinlupa City, Philippines 1799

T: +63 (2) 805-1191
T: +63 (2) 877-6819
Globe: 09955142359, 09666996791
Sun: 09437070536, 09437070541

ILOILO OFFICE

DSV Building, Lopez Jaena, Norte Lapaz, Iloilo City, Philippines 5000

T: +63 (33) 320-9938
Globe: 09955142309
Sun: 09437085178

MAXXIS PERFORMANCE CENTER

1200 CH Avancena St., South Fundidor, Molo, Iloilo City, Philippines 5000

T: +63 (33) 336-2591
T: +63 (33) 501-7895

BACOLOD OFFICE

Block 2, Lot 31 Liroville Subd., Goldenfields Commercial Complex, Singcang, Bacolod City, Philippines 6100

T: +63 (34) 434-4204
Globe: 09955142305
Sun: 09437085148

TACLOBAN OFFICE

WAD Traders Compound, Barangay Abucay, Tacloban City, Philippines 6500

T: +63 (53) 520-3980
Globe: 09955157339
Sun: 09437085157

DUMAGUETE OFFICE

Khan Commercial Arcade, Tubtuban, Sibulan, Negros Oriental, Philippines 6201

T: +63 (35) 419-7452
Globe: 09955156716
Sun: 09437085159

DAVAO OFFICE

Warehouse 5 & 6 Granland Bldg., R. Castillo Street, Agdao, Davao City, Philippines 8000

T: +63 (82) 234-7347
Globe: 09955142378
Sun: 09437085147

Registration

Maxxis delivers strength, durability, and comfort to Filipino motorists nationwide. Be a Maxxis partner today. Sign in with your details and our customer service agents will get in touch with you.

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Auto Club Network

This loyalty program is designed for all the Maxxis and CST fans making sure that you get great value perks, and privileges.

PRIVILEGE AND PERKS

‣ Car Club partners are entitled to avail 10% discount from Recommended Suggested Retail Price for every purchase of MAXXIS/ CST Tires for PCR / SUV category.
‣ Get technical advice from Maxxis and CST Tires Technical Engineer
‣ Be updated on the limited and exclusive promo to its members.
‣ Carry the MAXXIS/ CST Brand in their car clubs as their tire partner.

 

TERMS AND CONDITIONS

‣ Show your Auto Club Sticker or ID to avail the discount
‣ Discount is only applicable to Maxxis and CST tires
‣ Labor and parts are not inclusive of the price discount (unless the store offers a promo).
‣ Discount is applicable to registered car club partners under Maxxis and CST tires
‣ To make sure that stocks are ready, please contact your preferred partner store before the visit.



READY TO PURCHASE? Please fill up the form to help you with your inquiry

* Please show your message confirmation to the preferred partner store

Registration Link: https://forms.gle/Uz4GZx3qCLpy7tbc8



PARTNER STORES

Look for dealers and avail automatic discounts. We recommend you check which dealer is nearest to you.

North Luzon

Store Name: DIN 88 MARKETING
Contact Name: Ariel Tulio
Contact Number: 09614807119/09226471188
Email Address: This email address is being protected from spambots. You need JavaScript enabled to view it. / This email address is being protected from spambots. You need JavaScript enabled to view it.
Address: Mc Arthur Highway, CST Bldg, Dela Paz Sur, City of San Fernando, Pampanga


Store Name: MAGSPRO CONCEPT AUTO SHOP
Contact Name: Edgar Bayson
Contact Number: (044) 325 2551 / 0917 842 9327
Address: District 1, National highway Cauayan, Isabela


Store Name: J.U OCAMPO TIRE SALES AND SERVICES
Contact Name: Joanna Ocampo
Contact Number: 9178195531
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Address: Provincial Road, Saranay District, Guimba, Nueva Ecija


Store Name: J.U OCAMPO AUTO SERVICES
Contact Name: Dennis Ocampo
Contact Number: 0917 559 4106
Address: Brgy. Cawayan, Bugtong, Guimba, Nueva Ecija


Store Name: MURAKENI AUTO CARE CENTER
Contact Name: Eric Mendiola
Contact Number: 0920 846 0965
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Address: Brgy. San Franciso, Concepcion, Tarlac

South Luzon

Store Name: JOVEN TIRE ENTERPRISE
Contact Name: Jerito Baldano
Contact Number: 0917 167 9603
Email Address: This email address is being protected from spambots. You need JavaScript enabled to view it.
Address: Emilio Aguinaldo Highway, Anabu 2D Rd, Imus, Cavite


Store Name: SVB TIRE AND CAR ACCESSORIES
Contact Name: Sandy Bataan
Contact Number: 0908 864 7870
Address: San Pablo city, Laguna


Store Name: E.B HABANA TRADING AND SERVICES
Contact Name: Rico Habana
Contact Number: 0927 638 1965
Email Address: This email address is being protected from spambots. You need JavaScript enabled to view it.
Address: Canlubang, Laguna

GMA

Store Name: TURALDE TIRE SUPPLY
Contact Number: 028 546 2819 / 0917 577 1806
Email Address: This email address is being protected from spambots. You need JavaScript enabled to view it.
Address: Blk 4, Lot 2 E. Rodriguez Highway, San Jose, Rodriguez, Rizal



*VISAYAS and MINDANAO Auto club partner stores – for update

INTERESTED TO BE A AUTO CLUB PARTNER?

Send your inquiry to This email address is being protected from spambots. You need JavaScript enabled to view it.

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